Underwriting Support Specialist, Wholesale Property

7 days ago


Chicago, Illinois, United States Markel Full time
About the Role

The Underwriting Support Specialist, Wholesale Property will play a vital role in supporting the underwriting team by providing exceptional client service, managing workflow, and ensuring the ease of doing business with Markel.

Key Responsibilities
  • Client Service: Serve as the primary point of contact for agents and brokers, gathering information, answering questions, and resolving low-complexity issues.
  • Workflow Management: Take necessary measures to obtain information needed to finalize inquiries and transactions, and maintain a suspense and follow-up system for outstanding underwriting items.
  • Documentation and Accuracy: Ensure accuracy of information inputted into all appropriate systems and verify that all necessary documentation is in the file.
  • Communication and Collaboration: Routinely communicate with team members, agents, and brokers to research and gather necessary information to review, analyze, and complete transactions.
  • Process Improvement: Participate in problem-solving activities to define problems, identify root causes, design and test solutions, implement solutions, and utilize continuous improvement methodologies to improve processes and procedures.
  • Policy Administration: Under the direction of an underwriter, attach appropriate forms and make policy changes as requested.
  • Relationship Building: Establish, support, and maintain effective relationships with clients and build strong relationships with employees across the organization.
  • Special Projects: Participate in special projects and other duties as assigned to assure efficient operation of the team, customer needs are met, and business results are achieved.
Requirements
  • Certification: AINS designations are preferred.
  • Work Experience/Skill Sets: Excellent communication and organizational skills, ability to solve problems, work independently, and juggle many tasks simultaneously, high level of proficiency in MS Word and Excel, excellent oral and written communication skills, relationship building skills, and analytical skills.
  • US Work Authorization: US Work Authorization is required. Markel does not provide visa sponsorship for this position.
About Markel

Markel Group (NYSE - MKL) is a fortune 500 company with over 60 offices in 20+ countries, operating in insurance, reinsurance, specialist advisory, and investment operations around the world. We strive to support our employees in living their lives to the fullest at home and at work.

What We Offer
  • Competitive Benefits: We offer competitive benefit programs that help meet our diverse and changing environment and support our employees' needs at all stages of life.
  • Flexible Work Arrangements: We offer hybrid working schedules of 3 days in the office and 2 days remote.


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