Membership Engagement Specialist
1 week ago
Responsibilities:
* Develop and maintain positive relationships with members, providing prompt and courteous service
* Conduct membership interviews, enroll new members, and provide motivational support and guidance
* Assist members with program registration, answer inquiries, and provide information on YMCA membership and programs
* Balance and complete reports for financial transactions
* May control access to the facility and open/close the facility as needed
* Support member engagement and retention activities of the branch
Requirements:
* 16 years of age or older
* Six months or more of relevant work experience (sales, retail, reception, customer service, etc.)
* Strong customer service skills, responding to multiple questions via phone, email, and in person
* Basic computer skills
Preferred Qualifications:
* Knowledge of and previous experience with diverse populations (language, culture, race, physical ability, sexual orientation, etc.)
* Ability to speak any language in addition to English may be helpful
If you are a team player who is passionate about providing exceptional service and connecting people with opportunities, we encourage you to apply for this exciting opportunity.
At the YMCA of Greater Seattle, we are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
Note: All job offers are contingent on the results of a background check. We participate in the Federal E-Verify system.
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