Human Resources Benefits Coordinator

4 weeks ago

Snoqualmie, Washington, United States Snoqualmie Casino Full time
Job Overview

Compensation: Initial salary range: $69,000 - $75,949.63/year, based on experience.

Work Schedule: Day shifts, Full-time, Exempt position.

ROLE SUMMARY

The HR Services Specialist plays a crucial role within our HR/People Team, committed to providing outstanding service to our Team Members. This position will concentrate on thorough benefits management, supporting leave processes, and ensuring a smooth experience for Team Members. The Specialist will be essential in areas related to benefits, leave management, compensation programs, and maintaining Team Member records, guaranteeing exceptional service and support.

SUPERVISORY RESPONSIBILITIES

  • No supervisory responsibilities.

KEY RESPONSIBILITIES

  • Benefits Management: Lead the comprehensive administration of company benefit programs, including conducting orientations for new hires, managing open enrollment, and addressing qualifying life events. Ensure effective communication and support throughout these processes to enhance understanding and participation.
  • Leave Management: Oversee leave of absence programs such as Personal Leave of Absence (PLOA) and Family Medical Leave (FML), maintaining accurate records and ensuring compliance with relevant laws and policies. Provide guidance to Team Members throughout the leave process, ensuring clear communication regarding work restrictions and accommodations.
  • Innovative Approaches: Create and implement innovative strategies to provide comprehensive support for all shifts, including night and graveyard. Adapt services creatively, such as scheduled workshops and flexible communication methods, to meet the diverse needs of a 24/7 workforce.
  • Team Member Engagement: Foster a people-centric environment by building strong, supportive relationships with Team Members. Promote a culture that treats Team Members as valued guests, ensuring high levels of support and service.
  • Benefits Expertise: Act as the primary resource for inquiries related to benefits, including health insurance and retirement plans. Provide hands-on assistance to Team Members, especially during the leave process, to ensure a smooth transition back to work.
  • Wellness Programs: Organize and coordinate wellness initiatives across a 24/7 workforce, such as health fairs and wellness incentive programs, to enhance Team Member engagement and promote overall well-being.
  • HRIS Oversight: Manage the HRIS/benefits portal, ensuring accurate and timely processing of benefit modifications.
  • Invoice Management: Reconcile benefit invoices and collaborate with vendors to resolve discrepancies; process premium payments and work with payroll on necessary deductions.
  • Compliance Checks: Conduct regular audits and reconciliations of compensation-related data to ensure accuracy and compliance.
  • Compensation Management: Assist in administering merit increases and other compensation programs, ensuring accurate processing and communication with Team Members.
  • Communication Development: Create and distribute informative materials such as flyers and benefit manuals that clearly outline the details of benefits programs. Present at orientations to enhance understanding and utilization of available resources.
  • Records Oversight: Ensure the accuracy and maintenance of Team Member records in the HRIS, including updates related to benefits and compensation.
  • Project Involvement: Engage in projects aimed at enhancing Team Member experience and improving internal processes; identify opportunities for improvement and recommend solutions to streamline operations.
  • Departmental Assistance: Provide backup support for the department as needed.
  • Additional Duties: Perform other related tasks as assigned, adapting to the evolving needs of the organization.

QUALIFICATIONS

Education and Experience:

  • Bachelor's degree in Human Resources, Business Administration, or a related field. An additional two years of relevant experience may substitute for formal education.
  • Three years of full-time experience in benefits administration or leave management.
  • Availability to work a primary schedule of Monday through Friday, with flexibility to adjust hours as needed to support Team Members across all shifts.

SKILLS AND COMPETENCIES

  • Data Analysis: Strong analytical skills for benefits and compensation data.
  • Problem Solving: Proficient in diagnosing issues related to benefits and developing effective solutions.
  • Communication: Excellent verbal and written communication skills.
  • Attention to Detail: High level of accuracy in managing records and processing changes.
  • Relationship Building: Ability to cultivate positive relationships with Team Members and Leadership.
  • Organizational Skills: Strong organizational abilities to manage multiple tasks efficiently.
  • Discretion: Capable of handling sensitive information with confidentiality.
  • Technical Skills: Proficient in HRIS systems and Microsoft Office Suite.
  • Regulatory Knowledge: Understanding of federal regulations related to benefits and compensation.
  • Adaptability: Flexible and able to adjust to changing priorities.
  • Collaboration: Ability to work collaboratively with HR colleagues and external vendors.
  • Continuous Improvement: Committed to enhancing processes and Team Member experience.

PREFERRED QUALIFICATIONS

  • Certifications such as CEBS, PHR, or SHRM-CP.
  • Experience in benefits administration within the Tourism, Hospitality, or Gaming sectors.

Snoqualmie Casino exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). Pre-employment drug testing is required for all positions.

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