Customer Service Specialist

2 weeks ago


Garden City, Michigan, United States Gordon Chevrolet Full time
Job Overview

Become a Key Player as a BDC Agent

Are you an enthusiastic and friendly person who excels in engaging conversations over the phone? We are seeking vibrant individuals to step into the role of in-house BDC Agents. This position is ideal for those who enjoy fostering meaningful connections through telecommunication and possess a strong dedication to customer satisfaction.


About Our Company

Gordon Chevrolet is a distinguished Chevrolet dealership known for its welcoming atmosphere. We pride ourselves on our award-winning sales and service departments, consistently striving to provide outstanding customer experiences.


As a BDC Agent, you will play a crucial role in our customer engagement efforts, ensuring that every caller feels appreciated and supported.


Core Responsibilities

  • Communicate with customers via phone to assess their needs and offer assistance.
  • Coordinate appointments and handle customer inquiries with efficiency.
  • Maintain a positive demeanor and a genuine enthusiasm for assisting customers.
  • This role is performed in a store environment.

Required Qualifications

  • Prior experience in customer service or a call center environment is preferred but not mandatory.
  • Exceptional communication abilities and a warm personality.
  • Capability to manage multiple tasks and prioritize effectively in a dynamic setting.
  • Familiarity with basic computer software applications.

Benefits of Working with Us

  • Attractive compensation and benefits package.
  • Opportunities for professional growth and advancement within the organization.
  • A collaborative team culture that emphasizes positivity and teamwork.

If you are ready to contribute your positive attitude and communication skills to a team that values your input, we look forward to your application.


Join our dedicated team and be part of a company recognized for excellence.



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