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Client Support Specialist

2 months ago

Charlotte, North Carolina, United States TEKsystems Full time
Exciting Opportunity as a Client Support Specialist

**Candidates must possess 1-2 years of call center experience for consideration**

Description

Are you prepared to embark on a fulfilling career as a Client Support Specialist? As a vital member of our energetic team, you will be instrumental in delivering outstanding service to our esteemed clients. Be ready to manage a diverse range of calls effectively in a high-energy environment, where your professionalism will truly stand out.

  • Price inquiries and booking requests - assisting clients with quotes and reservations
  • Service requests - overseeing equipment service requests and repairs
  • Logistics coordination - organizing equipment pickup logistics

Key Skills Required

1. 1+ years of call center/client service experience with a focus on high call volumes
2. Strong analytical and problem-solving skills
3. Positive demeanor and a team-oriented approach

Experience a remarkable work atmosphere that promotes learning, development, and career progression. You will be backed by a committed management team and have the chance to make a meaningful impact within our organization.

Additional Responsibilities

  • Handle incoming client service calls and emails
  • Document call details in the system
  • Address emergency service requests
  • Adhere to call protocols and procedures

Experience Level: Entry Level

Do you possess the qualities needed to excel in a dynamic client service environment? We are looking for individuals who are eager to learn and grow with our organization.

Qualifications

  • High School diploma or equivalent
  • 1-2 years of Client Service Experience
  • Proficiency in Microsoft applications
  • Strong verbal communication and data entry skills
  • Excellent time management and organizational skills

Apply now to be part of a team that ensures our clients operate efficiently on a daily basis.

Are you ready to embrace the challenge and contribute to a team dedicated to providing exceptional client service?