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Property Claims Adjuster in the Field
2 months ago
Position Overview:
As a crucial member of the Field Property Claims Team, you will significantly contribute to delivering an exceptional customer experience. Your investigative and negotiation skills will be essential in resolving a diverse range of homeowner claims within a dynamic, detail-oriented team environment.
Key Responsibilities:
- Conduct on-site investigations to assess coverage and adjust all aspects of Property Loss claims of moderate to high severity.
- Manage claims of moderate to severe complexity with minimal supervision.
- Evaluate and resolve intricate coverage and damage issues, including preparing comprehensive repair estimates for covered damages.
- Clarify coverage details to policyholders, assisting with itemization of damages, emergency repairs, and additional living arrangements.
- Collaborate with various vendor services, including contractors and emergency repair services.
- Identify and report suspicious losses, recommending referrals to Special Investigations Unit (SIU) as necessary.
- Be available for catastrophe duty as required.
Qualifications:
This position may be suitable for you if you possess:
- A solid understanding of claims handling procedures and operations.
- Knowledge of building construction principles.
- A proven track record of delivering outstanding customer service.
- Strong negotiation abilities.
- The capacity to independently manage your workload while exercising sound judgment.
- Excellent written and verbal communication skills.
- Proficiency in computer systems and analytical skills.
- A bachelor's degree or equivalent experience, along with at least two years of directly related experience.
- The ability to obtain necessary licensing as required.
Benefits:
As an employee, you can look forward to:
- Competitive Compensation: Our pay structure is designed to reward high performance, with opportunities for variable incentive pay.
- Flexible Work Arrangements: We prioritize work-life balance, offering regular hours, flexible scheduling, and generous time off.
- Retirement Plans: Our pension plan provides a monthly credit equal to 5% of your eligible compensation, along with a 401(k) plan featuring a guaranteed match.
- Career Development: We are committed to your growth through coaching, paid training, licensing, and tuition reimbursement for approved courses.
- Health & Wellness: Comprehensive health, dental, and vision coverage, along with various wellness benefits.
At Liberty Mutual, we are dedicated to fostering an inclusive and respectful environment where you can thrive professionally.
