Senior Claims Specialist

17 hours ago


Springfield, Illinois, United States American National Full time

Senior Claims Specialist Opportunity

American National is seeking a highly skilled Senior Claims Specialist to join our dynamic team. As a key member of our claims department, you will be responsible for handling complex property claims, conducting thorough investigations, and working closely with policyholders to ensure a fair and efficient claims process.

Key Responsibilities

  • Investigate and evaluate property claims to determine the extent of the company's liability.
  • Negotiate settlement of claims with policyholders, claimants, and attorneys to a fair and equitable resolution.
  • Interpret policy coverage and determine if coverage applies to claims submitted, applying necessary conditions or exclusions.
  • Work closely with underwriting, legal, and fraud prevention departments to resolve complex claims issues.
  • Provide guidance and training to junior claims specialists and support staff.

Requirements

  • Minimum of 5 years of experience in property claims or a related field.
  • Strong knowledge of property insurance policy, coverage analysis, and claims adjustment.
  • Excellent negotiation and communication skills.
  • Working knowledge of Xactimate or similar estimating programs.
  • Currently hold an appropriate state adjuster license or obtain following date of hire (American National will incur fees associated).
  • Understand coverage(s), including debris removal, trees, shrubs, plants, housing code upgrades, other structures, contents, and additional living expenses.

American National offers a comprehensive benefits package, including medical, dental, vision, and basic life insurance. Employees are eligible to enroll in our company's 401k plan and receive a bank of paid time off and paid holidays. We strive to create a positive work environment that supports work-life balance, development opportunities, and a casual dress code.

American National is a stable and successful multi-line insurance corporation with a rich history dating back to 1905. Our organization is built on a foundation of financial strength, integrity, respect, service, and teamwork (FIRST) and agility, collaboration, and engagement (ACE). We are committed to providing financial products and services that meet the needs of our customers and business partners.



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