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Customer Service Support Specialist
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About Chevy Chase Acura:
At Chevy Chase Acura, we pride ourselves on delivering outstanding automotive services. We are currently seeking a committed Service Advisor Assistant to enhance our customer service team. If you are enthusiastic about providing top-notch service and possess experience in the automotive sector, we invite you to consider this opportunity.
Position Overview:
The Service Advisor Assistant will be instrumental in supporting the Service Advisors with the daily functions of our service department. This role involves managing incoming and outgoing calls, welcoming clients, and ensuring a tailored service experience throughout the service journey.
Required Qualifications:
- Possession of a valid driver's license
- Excellent communication and interpersonal abilities
- Prior experience in a customer-facing role
Primary Responsibilities:
- Respond to incoming calls and assist clients with their service inquiries
- Welcome customers warmly and professionally
- Suggest additional services based on vehicle assessments
- Facilitate clear communication between technicians and clients
- Maintain the highest standards of customer service throughout all interactions
Work Hours:
- Full-time position with a structured schedule
We are an equal opportunity employer and celebrate diversity within our workforce. If you are a collaborative individual with a positive outlook, we encourage you to explore this role.
