Front Desk Associate
3 days ago
As a Customer Service Specialist, you will play a vital role in delivering exceptional client experiences, fostering strong relationships, and driving business growth. With a focus on providing prompt, personalized service, you will make a meaningful impact on our clients' lives. This opportunity is perfect for those who thrive in fast-paced environments, possess excellent communication skills, and are passionate about making a difference.
Salary:$50,000 - $70,000 per year, based on performance and qualifications.
Key Responsibilities:
- Answering phone calls and greeting clients warmly
- MATCHING clients with suitable tax professionals for their needs
- Scheduling appointments and managing calendars
- Ensuring seamless service delivery, addressing client concerns promptly
- Maintaining a clean, organized workspace
Your Expertise:
- Proven ability to work effectively in a dynamic environment
- Strong communication and problem-solving skills
- Computer proficiency, including Microsoft Office
- Previous experience in customer service or sales; associate's or bachelor's degree preferred
A Career That Makes a Difference:
At H&R Block, we believe in investing in our people's well-being, recognizing that this leads to greater job satisfaction, engagement, and overall success. Our comprehensive benefits package includes medical coverage, 401(k) retirement savings plan, and employee stock purchase plan, among others. As a valued member of our team, you will enjoy competitive compensation, opportunities for professional growth, and a supportive work environment that encourages collaboration and innovation.
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