Front Desk Team Member

7 days ago


Warren, Michigan, United States Affordable Suites Warren Full time
Front Desk Associate

We are looking for a skilled hotel front desk associate to manage guest bookings, answer inquiries, and provide exceptional customer service. As a front desk agent, you will be responsible for welcoming guests, distributing room assignments, and handling general inquiries.

Responsibilities
  • Perform regular bookkeeping duties: update guest information and maintain accurate records
  • Handle customer complaints as necessary and resolve issues promptly
  • Manage room bookings, including online, phone, and in-person reservations, and respond to inquiries about available rooms, amenities, and special requests
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
  • Communicate with housekeeping staff to ensure guest rooms are ready and clean

The estimated salary for this role is $15 hourly. If you have experience in the hospitality industry and excellent communication skills, we encourage you to apply.



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