Front Desk Support Specialist

5 days ago


Warren, Michigan, United States H&R Block Full time
About H&R Block
H&R Block is a company that values diversity and inclusion. We strive to create a connected culture where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. Our goal is to make a meaningful difference in the lives of our clients and associates.

Job Summary
We are looking for a highly organized and detail-oriented Front Desk Support Specialist to join our team. In this role, you will be responsible for answering phone calls, greeting clients, and scheduling appointments. You will also work closely with our tax professionals to ensure that all client needs are met.

Responsibilities
* Answer phone calls and greet clients in a personalized, friendly, and inviting manner
* Match clients with the best-suited tax professional for their needs
* Schedule clients according to their preferences
* Help ensure all client needs are met during service
* Maintain office cleanliness and organization of resources with team members

Requirements
* Experience working in a fast-paced environment
* Previous customer service experience
* Strong organizational and time-management skills
* Computer proficiency with Microsoft Office

Benefits
* Estimated salary: $45,000 per year
* Health insurance
* Retirement savings plan
* Paid time off

Our Culture
At H&R Block, we value teamwork and collaboration. We believe that when our associates feel valued and supported, they can do their best work. That's why we offer a range of benefits designed to promote overall well-being, including an employee assistance program, wellbeing program, neurodiversity and caregiver support, and more.

Contact Us
For more information about this role or to apply, please visit our website.

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