Retail Operations Supervisor
2 weeks ago
POSITION OVERVIEW
As a Retail Operations Supervisor, you will be an enthusiastic leader dedicated to delivering exceptional customer service experiences.
Your role will involve achieving personal sales targets, driving revenue growth, and mentoring team members to reach their sales objectives.
In this position, you will oversee various business operations alongside the Store Manager.
You will exemplify natural leadership qualities and set a standard for your team.Your commitment to excellence and focus on results will contribute significantly to the business's success.
This role will also involve actively pursuing new sales opportunities, directly influencing our overall growth.
KEY PERFORMANCE INDICATORS:
- In the initial month, you will complete the onboarding process to understand the Princess Polly customer base and familiarize yourself with retail policies and procedures.
- In the second month, you will assist the Store Manager in the recruitment and selection process for retail associates.
- By the third month, you will work closely with the Store Manager to oversee daily store activities and team management.
PRIMARY RESPONSIBILITIES:
- Recruiting, training, supervising, and motivating staff
- Managing employee schedules
- Analyzing store performance metrics
- Addressing customer inquiries and resolving complaints
- Overseeing inventory control processes
- Maximizing profitability and achieving sales objectives
- Encouraging team members to meet sales targets
- Implementing visual merchandising strategies
- Ensuring adherence to company policies and procedures
QUALIFICATIONS:
- Minimum of 1 year of experience in retail management
- Experience in training and leading a team
- Strong leadership and interpersonal skills
- Excellent communication and organizational abilities
- Problem-solving and decision-making capabilities
- Flexibility in work schedule
- Attention to detail
- A keen sense of style
SALARY RANGE:
$43,000-$63,000
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