Insurance Verification Team Lead
2 days ago
Sage Dental is a leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow. At Sage, people are at the core of everything we do.
We are seeking a dynamic and talented professional who fits our culture of innovative technology, constant learning, and patient-centric care to join our team.
This role is responsible for overseeing the Insurance Verification team, ensuring the verification of patient eligibility, insurance confirmation, and insurance discovery. The successful candidate will drive consistency and accuracy of third-party payor billing information and improve the timeliness of claims submissions.
Key Responsibilities:- Oversee the day-to-day activities of the Insurance Verification team.
- Ensure compliance with current reimbursement billing procedures and third-party, private insurance, and government regulations.
- Improve processes within the department with an emphasis on quality and efficiency.
- Identify root causes of issues and work with others to improve overall processes.
- Report audit metrics for employees to monitor accuracy and productivity rates.
- Ensure valid insurance information provided to patients is accurate and complete.
- Work with staff to resolve discrepancies and improve accuracy.
- Assist in the achievement of company goals and objectives by encouraging and facilitating cross-departmental initiatives and cooperation.
- Comply with federal, state, and local legal requirements by being aware of existing and new legislations.
- Take escalated phone calls that cannot be effectively resolved by team members.
- Minimum of 2+ years of insurance verification (PPOs) in the dental industry.
- 3+ years of management experience in the dental industry.
- Strong time management and organizational skills.
- Familiarity with Dentrix software is a plus.
- Competitive base pay.
- Bonus programs (job specific).
- Benefits such as Health Insurance, In-House Dental Program, PTO, Holiday Pay, Direct Deposit, 401K, and more.
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