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Insurance Operations Assistant

2 months ago

Boca Raton, Florida, United States Brown & Brown Insurance Full time

**About Us**

Brown & Brown, Inc. is a leading global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honesty, integrity, innovation, and discipline, defining who we are and how we treat our customers, colleagues, and the communities we serve.

**Our Team**

We are a team of passionate professionals who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We are driven to set goals high and aim even higher.

**Job Summary**

We are seeking a highly motivated and detail-oriented Insurance Operations Assistant to join our growing team in Boca Raton, FL. As a key member of our team, you will work closely with our Team Leader and Producers to service new and existing accounts, achieve agency sales goals, and maintain exceptional service standards.

**Key Responsibilities**

  • Develop a comprehensive understanding of our procedures and policies.
  • Handle client requests for information, endorsements, cancellations, and other services as required.
  • Take full responsibility for all Service Center Accounts.
  • Be proficient in available carrier rating systems for agency use.
  • Develop a good working knowledge of our underwriting philosophies and appetites.
  • Review policies, endorsements, audits, and quotations prepared by our carriers for accuracy and completeness.
  • Assist in the compilation and preparation of data.
  • Keep Team Leader informed of any service problems.
  • Utilize agency automation with a high level of knowledge and proficiency.
  • Follow procedures as established by management.
  • Pursue a program of personal and professional development.

**Required Qualifications**

  • Office experience.
  • Ability to read and write in English.
  • Ability to complete tasks timely and accurately.
  • Ability to maintain standards of quality and quantity of output.
  • High School Degree.
  • 2-20 Property & Casualty License preferred (or willingness to obtain within first year of employment).

**What We Offer**

  • Excellent growth and advancement opportunities.
  • Competitive pay based on experience.
  • Paid Time Off (PTO).
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan.
  • Tuition Reimbursement and Student Loan Repayment Assistance.
  • Mental Health Resources.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.