Technical Insurance Support Specialist

6 days ago

Boca Raton, Florida, United States Brown & Brown Insurance Full time

**About Us**

Brown & Brown, Inc. is a leading global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honesty, integrity, innovation, and discipline, defining who we are and how we treat our customers, colleagues, and the communities we serve.

**Our Culture**

We prioritize health, family, and business – in that order. We celebrate diversity and strive to be an inclusive workplace where you can be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a large company that doesn't act like one.

**Job Summary**

We are seeking a highly motivated and detail-oriented Technical Assistant to join our growing team in Boca Raton, FL. As a Technical Assistant, you will work closely with Team Leaders and Producers to service new and existing accounts, achieving Agency sales goals and service standards.

**Key Responsibilities**

  • Develop a comprehensive understanding of procedures and policies.
  • Handle client requests for information, endorsements, cancellations, and other services as required.
  • Take full responsibility for all Service Center Accounts.
  • Be proficient in available carrier rating systems for Agency use.
  • Develop a good working knowledge of company underwriting philosophies and appetites.
  • Review policies, endorsements, audits, and quotations prepared by our carriers for accuracy and completeness.
  • Assist in the compilation and preparation of data.
  • Keep Team Leaders informed of any service problems.
  • Utilize agency automation with a high level of knowledge and proficiency.
  • Follow established procedures as set by management.
  • Pursue a program of personal and professional development.

**Required Qualifications**

  • Office experience.
  • Ability to read and write in English.
  • Ability to complete tasks timely and accurately.
  • Ability to maintain standards of quality and quantity of output.
  • High School Degree.
  • 2-20 Property & Casualty License preferred (or willingness to obtain within the first year of employment).

**What We Offer**

  • Excellent growth and advancement opportunities.
  • Competitive pay based on experience.
  • Paid Time Off (PTO).
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan.
  • Tuition Reimbursement and Student Loan Repayment Assistance.
  • Mental Health Resources.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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