Customer Service Director
3 days ago
We are seeking a highly skilled and compassionate Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our leadership team, you will be responsible for ensuring the highest level of quality care and customer satisfaction for our valued clients.
Key Responsibilities- Oversee the delivery of quality care and services to clients in their homes
- Supervise and mentor a team of caregivers to ensure they are providing exceptional care and support
- Manage client relationships and ensure their needs are met in a timely and efficient manner
- Collaborate with referral partners, payor sources, and other stakeholders to ensure seamless service delivery
- Conduct regular home visits and safety checks to ensure client safety and well-being
- Associate or bachelor's degree in a related field (e.g. business, nursing, social services)
- Minimum 2 years of experience in customer service or care management
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Valid driver's license and auto insurance
We are a leading provider of home care services, dedicated to delivering high-quality, compassionate care and support to individuals in need. Our team is passionate about making a difference in the lives of our clients and their families.
What We Offer- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Flexible work arrangements and work-life balance
- Recognition and rewards for outstanding performance
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Customer Service Director
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Burlington, North Carolina, United States All Ways Caring HomeCare Full timeCustomer Service ManagerWe are seeking a highly motivated and experienced Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction and quality care for our clients.Key ResponsibilitiesOversee the delivery of quality care and...
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Customer Service Director
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Burlington, North Carolina, United States All Ways Caring HomeCare Full timeCustomer Service ManagerWe are seeking a highly motivated and experienced Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction and quality care for our clients.Key ResponsibilitiesOversee the delivery of quality care and...
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