Front Desk Coordinator

2 days ago


Miami, Florida, United States TMS of Miami Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at TMS of Miami. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our psychiatry department.

Key Responsibilities
  • Cataloging and Communication: Communicate patient needs to Specialist and/or other clinical personnel, and maintain patient records.
  • Front Desk Operations: Check patients in and out, collect registration forms and identification, and collect payments.
  • Patient Confidentiality: Maintain confidentiality when interacting with patients, families, personnel, and the public.
  • Administrative Support: Receive and document telephone messages, record requests in EHR systems, and confirm appointment schedules.
  • Work Environment: Maintain a neat, clean, and functional work station, and utilize photocopy and facsimile machines.
Requirements
  • Education: High school diploma or equivalent education (GED) required.
  • Certifications: BLS for Healthcare Providers (can be obtained later).
  • Skills: Excellent interpersonal and customer service skills, with a heart of compassion and empathy towards patients and families.


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