Senior Manager of Retention Strategy
21 hours ago
About the Position:
We are seeking an experienced Senior Manager of Retention Strategy to lead our retention efforts and drive business growth. As a key member of our team, you will be responsible for designing and executing strategic initiatives to increase customer loyalty and lifetime value.
About You:
We are looking for a highly skilled professional with a minimum of 7 years of experience in a consumer-facing organization. Your expertise in customer retention and expansion strategies, combined with your ability to manage multiple projects and stakeholders, will enable you to make a significant impact on our business.
Key Responsibilities:
- Develop and execute data-driven retention strategies to increase repeat visits and purchases
- Own business performance and establish key metrics to track success
- Collaborate with stakeholders to develop a comprehensive retention roadmap and ensure alignment with organizational goals
- Lead a high-performing team to drive results and integrate retention efforts across the customer journey
- Develop cross-sell and upsell opportunities to increase revenue
What We Offer:
In addition to a competitive salary of $115,000, we offer a range of benefits, including unlimited PTO, catered lunches, and paid family leave. If you are a motivated and results-driven individual who is passionate about customer retention, please apply today.
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