Digital Strategy and Services Manager

23 hours ago


Cambridge, Massachusetts, United States Harvard University Full time
Lead and Shape the Future of Archives and Special Collections

We invite applications for the exciting opportunity to become the Head of Digital Strategies and Services at Harvard University. In this newly created role, you will play a key part in shaping and executing an emerging vision for the Technical Services for Archives and Special Collections (TSASC) department. As a seasoned professional, you will bring your expertise and passion to enhance discovery of and access to archives and special collections through new digital platforms and services.

About the Role

As the successful candidate, you will lead a team of professionals dedicated to digitization, stewardship of born-digital content, and metadata and systems support for stakeholders in Harvard University Archives and Houghton Library. Your experience will enable you to help create a collaborative culture and communities of practice across Harvard Library's AASC portfolio. Additionally, you will participate in strategic efforts to re-imagine and implement an interoperable environment for access and discovery systems that are easy to use for both staff and researchers.

Your Key Responsibilities

* Develop and implement a comprehensive digital strategy and roadmap for TSASC in partnership with stakeholders across Harvard Library* Collaborate with stakeholders within AASC and across Harvard Library to create and align methods of prioritization for services within a newly reorganized structure; communicate regularly with stakeholders the unit's work and status on projects* Oversee programmatic and user-driven digitization initiatives to enhance access to archives and special collections for a global audience, with a focus on Harvard Library's initiatives to highlight narratives from diverse perspectives and underrepresented groups* Establish scalable infrastructure and capacity to steward born-digital content with a focus on providing mediated and un-mediated access in physical and virtual reading room environments* Partner with colleagues across Harvard Library to help re-imagine and implement an interoperable environment for access and discovery systems that are easy to use for both staff and researchers* Participate in Harvard Library working groups and national professional organizations, staying abreast of emerging trends, standards, and best practices

Requirements and Qualifications

The ideal candidate should possess the following qualifications:
  • * Master's degree in Library Science, Archives Management, or a related field* 5 or more years' professional experience with digital projects, collections, or services* 2 or more years' experience managing and supporting staff* Demonstrated success developing and implementing strategies and workflows in a complex environment with many stakeholders and numerous competing priorities* Expertise in library and archives metadata standards, systems interoperability, born-digital stewardship, and/or user experience design* Passion for enabling access to cultural heritage collections through emerging technologies, balancing innovation with sustainability and long-term costs of stewardship* Strong project management experience, written and verbal communication, and leadership skills* Demonstrated commitment to equity, diversity, inclusion, belonging and anti-racism* Demonstrated discretion in handling confidential information* Capacity to thrive in an environment of change

Benefits Package

Harvard University offers a comprehensive benefits package, including paid time off, health and welfare benefits, retirement plans, tuition assistance programs, professional development opportunities, and commuting and transportation perks.

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