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Customer Relations Scheduler

2 months ago

Woodland, California, United States Rollins Full time

Customer Service Specialist/Scheduler

Job Category: Customer Service

At Rollins, our Customer Service Specialists are dedicated to delivering outstanding support to our clients. This full-time role provides competitive compensation, a comprehensive benefits package, and avenues for professional advancement.

Key Responsibilities:

  • Reach out to clients to arrange and verify service appointments
  • Coordinate schedules for technicians and enhance route efficiency
  • Engage with service technicians and follow up with clients
  • Address customer service inquiries and calls
  • Oversee accounts and manage payment processing

Required Qualifications:

  • Strong problem-solving abilities
  • Excellent communication skills
  • Commitment to customer satisfaction
  • Prior experience in customer service is essential
  • Proficiency in MS Outlook, Word, and Excel

What We Provide:

  • Competitive hourly wage
  • Comprehensive benefits package
  • 401(k) plan, vacation, and sick leave
  • Quality training programs

Rollins is a global leader in pest management services, emphasizing professionalism and growth. Join our team and contribute to making a positive impact.