IT Support Specialist with TS/SCI Clearance

4 weeks ago


Montaigu, Pays de la Loire, United States PEAKE Full time
Job Overview

PEAKE is a leading provider of innovative solutions and services, dedicated to delivering exceptional results in a dynamic and fast-paced environment. We are seeking a highly skilled and experienced IT Support Specialist to join our team, supporting our mission-critical operations with a strong emphasis on integrity and a commitment to excellence.

Key Responsibilities
  • Provide second-tier support to end-users for PC, server, mainframe applications, and hardware, resolving moderately complex issues and identifying root causes.
  • Monitor and maintain network systems, performing routine network activities and identifying and resolving routine network problems.
  • Escalate complex issues to senior-level support teams, ensuring timely and effective resolution.
  • Collaborate with network services, software systems engineering, and applications development teams to restore service and identify core problems.
  • Recommend systems modifications to reduce user problems and maintain currency with high-level technical skills in the field of expertise.
Requirements
  • Associate's Degree with 7 years of experience, or Bachelor's Degree with 5 years of experience in a related field.
  • 1 year of DoD experience, with a strong understanding of network and systems administration principles, methods, and techniques.
  • Active DoD security clearance at the TS/SCI level, with the ability to attain a CI Polygraph for certain positions.
  • DoD M IAT Level II/8140 Computing Environment (CE) Certification, as determined by the Program Manager.
What We Offer
  • Competitive salary and benefits package, including medical, dental, and vision coverage, life insurance, and 401k with employer match.
  • Generous PTO and paid holidays, flexible work schedule, and employee referral program.
  • Opportunities for advancement and professional growth within the company.
Clearance Level

TS/SCI clearance required, with the ability to attain a CI Polygraph for certain positions.



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