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Customer Service Ambassador
2 months ago
Morph Management is a leading company that specializes in transforming client product inquiries into successful accounts, enhancing brand popularity, and creating growth opportunities within the organization.
Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as an Entry-Level Customer Support Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, building strong relationships with clients, and driving business growth.
Key Responsibilities:- Client Engagement: Implement effective engagement strategies to educate potential customer accounts on product inquiries and service benefits, ensuring a seamless customer experience.
- Product Expertise: Act as a product expert to deliver consistent customer service, providing in-depth knowledge and support to clients.
- Negotiation and Communication: Negotiate inquiries effectively and address customer objections, utilizing strong communication and negotiation skills to resolve issues.
- Professional Development: Participate in ongoing training and development programs to enhance skills and knowledge, staying up-to-date with industry trends and best practices.
- Additional Responsibilities: Assist in additional professional tasks and embrace challenges, demonstrating a proactive and flexible approach to work.
- Education: High School Diploma or equivalent
- Experience: 1-2 years of experience in customer service, sales, or retail
- Skills: Excellent communication and negotiation skills, strong time management and adaptability, commitment to continuous learning and improvement, ability to thrive in a fast-paced environment, and positive attitude and teamwork skills