Sales Operations Leader

2 weeks ago

New York, New York, United States GOAT Group Full time
Position Overview

About Our Organization

At GOAT Group, we embody our core values through the dedication of our team members. With a legacy of over 15 years in the sneaker retail industry, we pioneered the consignment model for rare footwear. Our extensive collection features exclusive and collectible sneakers, establishing us as a cultural hub for both enthusiasts and newcomers. With multiple retail locations, we continue to be the leading source for authentic, rare sneakers.

Key Responsibilities:

  • Oversee and evaluate all sales operations within the store to achieve financial targets and sales goals.
  • Exhibit comprehensive knowledge of products, company history, and operational procedures.
  • Mentor team members by providing timely and constructive performance evaluations.
  • Foster a culture centered on delivering outstanding customer service consistently.
  • Support payroll objectives by ensuring optimal staffing levels and maintaining a sales-driven focus.
  • Create opportunities for the growth of managers and team members through challenging assignments.
  • Acknowledge and reward team members for their contributions and service excellence.
  • Uphold high standards of presentation and customer service.
  • Provide feedback based on business needs and objectives.
  • Communicate market trends and competitive activities to company leadership.
  • Drive business growth by analyzing financial metrics, monitoring operational efficiencies, and identifying new opportunities.
  • Consistently meet and exceed sales targets.

Qualifications:

  • Minimum of 5 years in sales or retail management.
  • A genuine passion for sneakers and streetwear is essential.
  • Strong sales acumen and business insight.
  • Excellent verbal and written communication skills.
  • Professional appearance and effective public speaking abilities.
  • Demonstrated organizational and time management capabilities.
  • Proficient in team development and management.
  • Exceptional interpersonal skills.
  • Strong analytical and critical thinking abilities.
  • Detail-oriented with proficiency in computer applications.
  • Willingness to work flexible hours, including evenings and weekends.

The compensation range for this role is competitive, complemented by a comprehensive benefits package. Starting pay is determined based on various factors, including location, role, experience, and market conditions.

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