Administrative Assistant

5 days ago

Scottsdale Arizona, United States CCMSI Full time
About CCMSI

CCMSI is a leading Third Party Administrator in self-insurance services, dedicated to delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.

Why Work with CCMSI?
  • Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
  • Career Development: CCMSI offers robust internships and internal training programs for advancement within our organization.
  • Benefits: Our benefits package includes 4 weeks paid time off in your first year, plus 10 paid holidays, as well as Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
  • Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.
Job Summary

The Claims Clerk is responsible for providing crucial administrative support to a team of adjusters, handling data entry and mail distribution with precision. Proficiency in MS Word and MS Excel is essential, as is a keen eye for detail and accuracy. We're looking for driven individuals with strong time management skills who thrive under deadlines.

Responsibilities
  • Match mail for assigned accounts.
  • Follow up on bills.
  • File claim mail and related documents.
  • Set up designated claim files and complete all set up instructions, as requested.
  • Back-Up for Receptionist.
  • Summarize correspondence and medical records in the claim log notes as wells as file it in the appropriate claim, as directed by claim staff.
  • Retrieve closed files and re-file in storage.
  • Maintain claim files in storage.
  • Photocopy claim documents, as needed.
  • Return provider calls or other calls, as directed.
  • Provide support to claim staff on client specific teams.
  • Compliance with service commitments as established by the team.
  • Performs other duties as assigned.
Qualifications
  • Excellent oral and written communication skills.
  • Initiative to set and achieve performance goals.
  • Ability to cope with job pressures in a constantly changing environment.
  • Knowledge of all lower level claim position responsibilities.
  • Must be detail oriented and a self-starter with strong organizational abilities.
  • Ability to coordinate and prioritize required.
  • Flexibility, accuracy, initiative and the ability to work with minimum supervision.
  • Discretion and confidentiality required.
  • Reliable, predictable attendance within client service hours for the performance of this position.
  • Responsive to internal and external client needs.
  • Ability to clearly communicate verbally and/or in writing both internally and externally.
Requirements
  • High School diploma or equivalent required.
  • Computer Skills: Proficient in Microsoft Office.
  • Certificates, Licenses, Registrations: None required.
Core Values & Principles

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action/Equal Employment Opportunity employer offering an excellent benefit package included Medical, Dental, Vision, Prescription Drug, Flexible Spending, Life, ESOP and 401K.

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