Event Services Supervisor

2 weeks ago


Hot Springs National Park, Arkansas, United States Oaklawn Racing Casino Resort Full time

Thank you for considering a position with the Oaklawn Team. We take pride in our remarkable heritage and are committed to fostering a vibrant environment for both our guests and Team Members, aiming to be Arkansas' Employer of Choice.

Position Overview:
The Event Services Supervisor plays a crucial role in overseeing banquets and events, ensuring a welcoming and professional atmosphere at our establishment.

KEY RESPONSIBILITIES:
The following duties are essential to this role and may include additional responsibilities as needed:

  • Actively promotes and exemplifies exceptional customer service in line with departmental and company standards.
  • Maintains confidentiality regarding all departmental and company matters.
  • Delivers outstanding service to all guests.
  • Facilitates effective communication with other departments within the Casino.
  • Ensures that the environment and service meet the Casino's food and beverage standards.
  • Oversees the arrangement of events according to specific requirements.
  • Ensures quality control of all served items.
  • Trains and directs staff members, organizing their workloads effectively.
  • Maintains a safe, clean, and professional environment.
  • Manages inventory and service ware.
  • Creates staff schedules and assigns duties based on event functions.
  • Collaborates with the Food & Beverage Department to coordinate all functions.
  • Possesses knowledge of dining operations and customer service.
  • Familiarity with all menu items, including entrees, sides, beverages, and desserts.
  • Knowledge of POS systems.
  • Adheres to established procedures and policies of the Oaklawn Racing Casino Resort.

QUALIFICATIONS:
To excel in this position, candidates must demonstrate the ability to perform essential duties satisfactorily. The following qualifications are required:

  • Minimum age of 21 years.
  • High School Diploma or GED.
  • At least two years of experience in banquet or food service.
  • Food Handler's card.
  • Ability to manage multiple projects and tasks simultaneously.
  • Capability to perform physical duties associated with Guest Services.
  • Strong interpersonal skills to interact with guests, staff, and colleagues, resolving conflicts diplomatically.

SUPERVISORY ROLE:
This position includes supervisory responsibilities.

CERTIFICATIONS:
Employees must qualify for necessary licenses and permits as required by federal, state, and local regulations. Completion of R.S.A. and ServSafe certification is required.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.
We are dedicated to providing a drug-free, healthy, safe, and secure environment for our Team Members. All applicants must undergo a pre-employment drug screening and background check.



  • Hot Springs National Park, Arkansas, United States Hot Springs Full time

    **The Hot Springs Convention Center is in search of a Housekeeping Supervisor to support the Housekeeping Manager in overseeing the cleaning personnel. The schedule for this role will fluctuate, influenced by the conventions and events scheduled at the Convention Center and Bank OZK Arena, often requiring availability during evenings, weekends, and certain...


  • Hot Springs National Park, Arkansas, United States COMPACT Family Services Full time

    Job OverviewPOSITION SUMMARYOversee and manage the daily operations of food services within the campus environment, ensuring the effective functioning of both the kitchen and dining facilities. Guarantee the provision of healthy and balanced meals for residents and childcare personnel.POSITION REQUIREMENTSEducation/Training: A High School Diploma or...


  • Hot Springs National Park, Arkansas, United States Kraft Heinz Full time

    Job Description CI Supervisor at a Glance The role of the CI Supervisor is vital within the organization, providing a comprehensive range of productivity services to Operations. This includes spearheading lean events, implementing cost reduction initiatives, and overseeing continuous improvement training programs. Key Responsibilities:Drive Continuous...

  • House Supervisor

    2 months ago


    Hot Springs National Park, Arkansas, United States Perimeter Healthcare Full time

    House Supervisor (RN) - Days (7a-7p)If you're looking for a place to grow your skills and experience, take a look at Perimeter Healthcare We're a behavioral healthcare company with our corporate office location in Alpharetta, GA operating acute psychiatric hospitals, residential treatment centers and outpatient counseling centers. We currently operate ten...


  • Hot Springs National Park, Arkansas, United States Omni Hotels & Resorts Full time

    Job SummaryThe Spa Supervisor is responsible for assisting the Spa Director in the daily operations of the spa, including guest services, maintaining spa amenities, and ensuring the cleanliness of the spa facility. This role requires strong leadership and communication skills, as well as the ability to train and develop team members to provide exceptional...


  • Hot Springs National Park, Arkansas, United States QTC Management Full time

    Job Overview: The Project Operations Supervisor is responsible for overseeing the operational components of ongoing initiatives and acts as a bridge between project management and execution teams. This role entails coordinating the recruitment, selection, training, performance evaluation, and recognition/disciplinary actions of subordinate staff. The...


  • Hot Springs National Park, Arkansas, United States Omni Hotels & Resorts Full time

    Job DescriptionThe Conference Services Administrative Assistant is a key member of the Convention Services team at Omni Hotels & Resorts. This role is responsible for providing exceptional administrative support to ensure the smooth operation of events and meeting spaces.Key Responsibilities:Provide administrative assistance to the Director of Catering and...


  • Hot Springs National Park, Arkansas, United States American States Water Full time

    Position OverviewThe Applications Systems Supervisor plays a crucial role in leading and managing a dedicated team of Application and System Specialists. This position is vital for ensuring uninterrupted support around the clock, emphasizing effective leadership, clear communication, and alignment with business objectives.Key ResponsibilitiesOversee the...


  • Hot Springs National Park, Arkansas, United States Omni Hotels & Resorts Full time

    Location Omni Hotels & Resorts At Omni Hotels & Resorts, our team members are the cornerstone of our success. We take pride in providing exceptional service and creating memorable experiences for our guests. Our properties offer a range of amenities including fine dining, recreational activities, and luxurious spa services, all set in beautiful...


  • Hot Springs National Park, Arkansas, United States Oaklawn Racing Casino Resort Full time

    Thank you for considering a position with Oaklawn Racing Casino Resort. We take pride in our rich history and commitment to excellence. Our organization is built on strong core values, aiming to provide an unparalleled experience for both our guests and Team Members. The Food and Beverage Operations Supervisor plays a crucial role in overseeing the dining...


  • Hot Springs National Park, Arkansas, United States Oaklawn Racing Casino Resort Full time

    Thank you for considering a role within the Oaklawn Racing Casino Resort. We take pride in our remarkable heritage and are committed to fostering a family-oriented environment with strong core values, aiming to elevate the experience for both our guests and Team Members. The Food and Beverage Operations Supervisor plays a pivotal role in overseeing the...


  • Hot Springs National Park, Arkansas, United States Carter's Retail Inc. Full time

    Job Title: Part Time Retail Sales Supervisor at Carter's Retail Inc. Carter's Retail Inc. stands as a prominent name in the sector of children's apparel and accessories across North America. Our supportive environment and dedication to excellence distinguish us within the marketplace. We provide an array of benefits, including adaptable work hours, health...

  • Clinical Supervisor

    4 days ago


    Hot Springs National Park, Arkansas, United States Mission Regional Medical center Full time

    Job SummaryThe Clinical Supervisor is a key member of the nursing team at Mission Regional Medical Center, responsible for overseeing the daily operations of the nursing department. This role requires strong leadership and communication skills, as well as the ability to prioritize tasks and manage multiple responsibilities.Key ResponsibilitiesSupport...


  • Hot Springs National Park, Arkansas, United States Oaklawn Racing Casino Resort Full time

    The Guest Services Representative plays a crucial role in delivering attentive, friendly, and efficient service to all patrons during their arrival, throughout their visit, and at departure, while optimizing room revenue and occupancy. This position embodies a professional and welcoming demeanor at the Oaklawn Racing Casino Resort. KEY RESPONSIBILITIES ...


  • Hot Springs National Park, Arkansas, United States Oaklawn Racing Casino Resort Full time

    The Guest Services Representative plays a crucial role in delivering attentive, courteous, and efficient service to all patrons during their check-in, throughout their visit, and at checkout. This position aims to maximize room revenue and occupancy while ensuring that service is provided at the highest level possible. The representative consistently...


  • Hot Springs National Park, Arkansas, United States Oaklawn Racing Casino Resort Full time

    Join the Oaklawn TeamWe appreciate your interest in becoming a member of the Oaklawn family. With a rich legacy, we are committed to creating an exciting atmosphere for both our guests and Team Members, striving to be Arkansas' Employer of Choice.Position Overview:We are in search of a dedicated individual to fill the role of Food Runner. Success in this...


  • Hot Springs National Park, Arkansas, United States Oaklawn Racing Casino Resort Full time

    Thank you for considering a role with Oaklawn Racing Casino Resort. We take pride in our rich history and commitment to excellence. Our team embodies strong core values, creating an engaging atmosphere for both our guests and Team Members as we strive to be Arkansas' Employer of Choice. Position Overview: We are in search of a dedicated individual to join us...


  • Hot Springs National Park, Arkansas, United States Advance Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Quality Control Specialist to join our Advance Services team. As a Quality Control Specialist, you will be responsible for ensuring the quality of our products and services.Key ResponsibilitiesInspect and Test Materials: Approve incoming materials by confirming specifications, conducting visual and measurement...


  • Hot Springs National Park, Arkansas, United States Omni Hotels & Resorts Full time

    Location Omni Hotels & Resorts At Omni Hotels & Resorts, our team members are the heart of our hospitality. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Our establishments offer a range of amenities including luxurious spa services, fine dining, and recreational activities, all set in a...


  • Hot Springs National Park, Arkansas, United States Geomet Recycling Full time

    Job SummaryGeomet Recycling is seeking a highly skilled and detail-oriented Human Resources Associate to join our team. As a key member of our HR department, you will be responsible for providing administrative support and services to ensure the effective and efficient operation of our human resource functions.Key ResponsibilitiesMaintain accurate and...