Housekeeping Supervisor

2 weeks ago


Hot Springs National Park, Arkansas, United States Hot Springs Full time

**The Hot Springs Convention Center is in search of a Housekeeping Supervisor to support the Housekeeping Manager in overseeing the cleaning personnel. The schedule for this role will fluctuate, influenced by the conventions and events scheduled at the Convention Center and Bank OZK Arena, often requiring availability during evenings, weekends, and certain holidays. The ideal candidate should possess experience in maintaining cleanliness in large venues, basic computer proficiency, outstanding customer service abilities, and strong leadership qualities.**

**Position Overview:** The Housekeeping Supervisor is responsible for receiving and implementing directives from management in the absence of the Housekeeping Manager, acting as the department's second-in-command during designated shifts. This role includes the responsibility of cleaning both the interior and exterior of the Convention Center, ensuring all areas are kept in pristine condition.

**Key Responsibilities:**

  • Follow and execute instructions from management. In the absence of the Housekeeping Manager, serve as the second-in-command.
  • Maintain cleanliness in hallways, lobbies, lounges, restrooms, corridors, stairways, offices, and other designated areas.
  • Utilize brooms, mops, and powered scrubbing and waxing machines to sweep, scrub, wax, and polish floors.
  • Clean rugs, carpets, upholstered furniture, and draperies using vacuum cleaners and other cleaning devices.
  • Dust and polish furniture and equipment.
  • Greet guests in a polite and professional manner.
  • Maintain metal fixtures and fittings by polishing them regularly.
  • Wash walls, ceilings, and woodwork as needed.
  • Clean windows, door panels, and sills.
  • Empty waste receptacles and clean ashtrays.
  • Collect trash from hallways, corridors, storerooms, and other areas as directed by management, transporting waste to disposal locations.
  • Restock bathroom supplies as necessary.
  • Prepare and refresh meeting spaces before, during, and after events.
  • Perform additional duties as assigned by management.
  • Set up chairs, tables, and equipment according to event specifications.
  • Break down and store equipment and furniture following events.

**Qualifications and Skills Required:**

  • High school diploma or equivalent preferred; one to three years of relevant experience preferred.
  • Vocational training or a combination of education and experience in housekeeping is preferred.
  • Ability to read and comprehend instructions and safety regulations, and effectively communicate these to others.
  • Capable of assessing observable characteristics of data, people, or objects.
  • Ability to utilize hands and tools to move or place objects or materials, with some discretion in tool selection.
  • Physical capability to lift, carry, or pull heavy objects.
  • Ability to interpret basic room layout diagrams.
  • Willingness to work outdoors in various weather conditions.
  • Ability to learn and apply simple procedures and techniques.
  • Capacity to perform repetitive tasks consistently.
  • Ability to stand or walk for extended periods.
  • A valid driver's license is required, as driving a company vehicle to various sites may be necessary.

**Physical Requirements:** Ability to lift up to 50 lbs, with frequent lifting of objects weighing up to 25 lbs. Includes reaching, handling, feeling, seeing, climbing, balancing, stooping, kneeling, crouching, and crawling.

**Work Environment:** This position involves both indoor and outdoor work, with responsibilities distributed evenly between the two. The role may require evening shifts, particularly for overnight building turnovers, as well as work on weekends and holidays. The work environment may present sufficient noise levels that could cause distractions.


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