Marketing and Communications Director
1 day ago
Airlink is a Washington, D.C.-based nonprofit humanitarian logistics organization that works with aviation and logistics partners to transport relief workers and emergency supplies for reputable non-governmental organizations (NGOs) responding to rapid-onset disasters and other humanitarian crises around the globe.
With a network of over 50 commercial and charter airlines and 200+ international NGOs, Airlink has transported more than 12,000 passengers and over 16 million pounds of cargo in support of a broad range of humanitarian initiatives that have provided aid to more than 59 million people. By leveraging its expertise and resources, Airlink has saved its NGO partners over $36 million in transport costs.
Job SummaryWe are seeking a highly skilled and experienced Marketing and Communications Director to join our team at Airlink. As the chief communications officer, you will be responsible for developing and executing a comprehensive communications strategy that aligns with our strategic plan and supports our fundraising and program delivery objectives.
Key Responsibilities- Develop and execute a communications strategy that engages all key stakeholders and supports fundraising and program delivery objectives.
- Serve as Airlink's brand ambassador, ensuring consistency of message, look, and feel of all communications products.
- Manage the organization's internal and external communication vehicles, including website, newsletter, blog, social media, marketing materials, and annual reports.
- Assist the Development Team with creation and distribution of disaster-driven and annual giving fundraising campaigns, including digital and direct mail collateral.
- Assist the Programs Team with creation and distribution of NGO partner newsletters and reports.
- Manage media relations activities, including oversight of press releases and statements, cultivating relationships with press, providing media training to staff, and organizing press briefings/events.
- Identify and secure speaking opportunities for the President and senior team; develop relevant talking points and conference/event collateral as needed.
- Work across teams to create rich and creative content that is audience-appropriate and highlights Airlink's donors and NGO partners.
- Establish metrics and KPIs to measure the effectiveness of communications efforts, analyze data insights, and develop strategies for continuous improvement.
- Manage contractors and Communications Manager; hire new staff (as budget allows).
- Identify and cultivate strategic partnerships to expand the Airlink brand.
- A Bachelor's degree in Public Relations, Communications, Journalism, or other relevant field is required. An advanced degree is preferred.
- At least seven years of non-profit communications experience, including two years+ in a management role (relevant agency or for-profit experience considered).
- Strong project management and people skills; ability to pivot seamlessly between priorities and work well on a collaborative and interdisciplinary team.
- Exceptional writing and storytelling skills; ability to craft narratives that resonate across audiences and cultures.
- Strong proficiency in communication tools and platforms, including social media management, email marketing, content management systems, and analytics tools.
- Experience working with media and key influencers; ability to train others for interaction with media.
- Strategic mindset, creative problem-solving skills, and a passion for driving positive changes through effective communication.
- Maintains a professional, principled, organized, and respectful approach, showing responsiveness and taking strong initiative.
- Passion for Airlink's mission and commitment to aiding those in need.
- Knowledge of the aviation and/or humanitarian logistics industries.
Airlink is headquartered in downtown Washington, D.C. and operates a hybrid work schedule with the team in-office three days a week. We offer a competitive salary range of $125,000 - $140,000, as well as a comprehensive benefits package including 75% company-paid health benefits, competitive 401(k) matching, three weeks of paid vacation per year, sick leave, and paid parental leave.
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