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Customer Service Representative

2 months ago

Rice Lake, Wisconsin, United States Rebecca Fisher - State Farm Agent Full time
Job Description

**Position Overview:**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in promoting our premier insurance and financial service products to customers.

Responsibilities:

  • Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
  • Provide exceptional customer service by guiding clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Benefits:

  • Hourly plus commission/bonus compensation package.
  • Comprehensive health benefits for you and your family.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours to accommodate your needs.
  • Professional development opportunities to enhance your skills and career advancement.
  • Abundant opportunities for career growth within our agency.

Requirements:

  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.