Customer Service Representative
2 months ago
Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as an Office Representative at State Farm Insurance. As a key member of our office staff, you will be responsible for providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.
Key Responsibilities:
- Assist customers with their insurance needs and provide personalized service to meet their requirements.
- Process insurance policy changes, updates, and renewals in a timely and accurate manner.
- Maintain accurate and organized customer files, ensuring compliance with company policies and procedures.
- Collaborate with team members to achieve office goals and promote a positive work environment.
- Stay updated on insurance industry trends and regulations to provide expert advice to customers.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced office environment.
- Basic computer skills and knowledge of insurance industry software.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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