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Front Desk Coordinator

2 months ago

Austin, Texas, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Provide Excellent Patient Care
    • Ensure a positive and welcoming experience for all patients and members
    • Answer phone calls and respond to patient inquiries in a timely and professional manner
    • Check patients in and out of appointments
    • Process payments and manage patient accounts
  • Sales and Marketing
    • Participate in marketing and sales initiatives to attract new patients to our clinics
    • Upsell and cross-sell services and products to patients
  • Administrative Tasks
    • Manage patient records and maintain accurate and up-to-date information
    • Perform administrative tasks such as data entry and filing
  • Team Collaboration
    • Work collaboratively with other team members to achieve clinic goals and objectives
    • Communicate effectively with patients, members, and staff
Requirements
  • Education and Experience
    • High school diploma or equivalent required
    • Previous sales or customer service experience preferred
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Basic computer skills and knowledge of point-of-sale software
What We Offer
  • Competitive Compensation and Benefits
    • Medical and PTO benefits offered
    • Bonus potential
  • Opportunities for Growth and Development
    • Training and development opportunities to help you grow in your career
About The Joint Chiropractic

The Joint Corp. is a leading provider of chiropractic care, with a mission to revolutionize access to healthcare by making quality care convenient and affordable. We are committed to delivering exceptional patient care and building strong relationships with our patients and communities.