Retail Operations Manager

4 days ago


Le Pontet, Provence-Alpes-Côte d'Azur, United States Burlington Stores Full time
Overview
Burlington Stores, a dynamic and inclusive organization, offers an exciting opportunity for a Retail Front End Supervisor. As a key member of the store leadership team, you will play a pivotal role in driving sales results, promoting customer satisfaction, and fostering a positive work environment. This leadership position is ideal for individuals who possess excellent interpersonal skills, strategic thinking, and a passion for delivering exceptional customer experiences.

Salary
This full-time position offers a competitive hourly rate between $14 and $16, providing a solid foundation for career growth and financial stability.

Job Description
The successful candidate will be responsible for supervising all store functions and associates while serving as the Manager on Duty. Key responsibilities include:
  • Maximizing sales results through effective training, development, and coaching of direct reports.
  • Promoting safety and security for customers and associates by adhering to company guidelines.
  • Cultivating a diverse and inclusive culture based on teamwork and collaboration.
  • Solving issues and concerns, making informed decisions, and overseeing front-end operations to ensure exceptional customer service.
  • Reinforcing asset protection strategies to minimize shortage.
  • Assisting in recruiting, interviewing, and onboarding new associates.
  • Participating in weekly workload planning meetings.
  • Driving community relations participation through company programs and partnerships.
  • Coordinating meal and break periods, monitoring schedule adherence, and ensuring seamless store operations.

Required Skills and Qualifications
To succeed in this role, candidates should possess at least 1 year of supervisory experience within an off-price, big box, or specialty retail environment. They should also demonstrate strong interpersonal skills, a positive attitude, and the ability to work effectively in a fast-paced environment. Additionally, candidates must be able to move, handle, and lift merchandise weighing 40 pounds or more, as well as stand and walk for extended periods.

Benefits
Burlington Stores offers a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, disability insurance, paid time off, paid holidays, and a 401(k) plan. Full-time associates may also enjoy up to 12 days of paid time off annually, flexible hours, and an associate discount.

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