Transportation Operations Supervisor

2 weeks ago


Oceanside, California, United States MV Transportation Full time

Overview:
For residents of California, please refer to our

California Applicant Privacy Policy

for detailed information regarding our data handling practices and your rights.

Key Responsibilities:
MV Transportation is in search of an

Operations Supervisor

who will provide guidance, leadership, and direction to the designated operational site to ensure the successful execution of annual business objectives.

The Operations Supervisor will oversee the daily functions of our transportation service contract, ensuring adherence to the policies of the contracting authority and compliance with company protocols.

The Operations Supervisor is primarily accountable for, but not limited to:

1. Efficiently managing on-time service delivery and driver availability.
2. Overseeing all call center operations.
3. Cultivating customer relationships through direct engagement and outreach initiatives.
4. Identifying, selecting, training, and mentoring site personnel.
5. Maintaining open and frequent communication with site staff and support teams.
6. Assisting in the management of safety and training programs to ensure compliance with company, contract, and regulatory standards.
7. Contributing to the promotion of a safety-oriented culture within the division.
8. Regularly engaging with clients to meet or exceed their expectations.
9. Assisting in the execution of periodic departmental audits.
10. Conducting daily, weekly, and monthly reviews of essential operational metrics.
11. Implementing, promoting, and adhering to company policies and procedures.
12. Participating in labor and employee relations activities at the location.

Qualifications:

Required Skills:
Must possess five (5) to seven (7) years of managerial experience in a similarly sized fixed route environment.
The ideal candidate should have a background in scheduling, personnel management, and training.
Must demonstrate the ability to work independently and possess strong written and verbal communication skills.
Understanding of contractual obligations is essential for effective job performance.
Knowledge of company policies ensures that direct reports apply consistent measures to evaluate driver performance.
Experience managing within a unionized environment.
Proven ability to manage in a dynamic and fast-paced setting.

Compensation Range:
$87,931 - $94,016


MV Transportation is dedicated to maintaining a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

The information collected through this application is solely for assessing suitability for employment, verifying identity, and maintaining employment statistics on applicants.


Where permissible under applicable state and local law, applicants may be required to undergo a pre-employment drug test and background check following a conditional offer of employment.

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