Customer Service Representative

4 days ago


Fort Smith, Arkansas, United States Domino's Franchise Full time

Job Summary

As a Customer Service Representative at Domino's Franchise, you will be responsible for upholding the company's standards of grooming, uniform, and appearance. You will collect cash and credit card payments, promote pizza products and specials, and receive cross-training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout. You will also check products for accuracy against quality standards, exhibit a sense of urgency when answering store phones or helping carryout customers, and provide quality customer service to internal and external customers both over the phone and in person. Additionally, you will speak and write clearly and accurately, exhibit comprehension of using a computer-based order entry system, and contribute to and promote an atmosphere of teamwork, energy, and fun.

Key Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance
• Collect cash and credit card payments
• Promote pizza products and specials
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout
• Check products for accuracy against quality standards
• Exhibit a sense of urgency when answering store phones or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Speak and write clearly and accurately
• Exhibit comprehension of using a computer-based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

Additional Information

All your information will be kept confidential according to EEO guidelines.



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