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Customer Service Representative

2 months ago

Fort Smith, Arkansas, United States Reef Technology Inc. Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Reef Technology Inc. as a Part-Time Cashier in a parking environment.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a positive experience and exceeding their expectations.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Manage cash handling procedures, including counting and reconciling cash, and maintaining a secure and organized cash handling area.
  • Assist guests with their questions, problems, and concerns, providing clear and respectful communication.
  • Perform revenue drops and maintain a clean and safe work environment.
  • Communicate effectively with colleagues, management, and guests, providing excellent customer service and support.

Requirements:

  • High school diploma or equivalent
  • Basic math skills
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment
  • Previous customer service experience

What We Offer:

  • Competitive hourly rate
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Frequently operate small office equipment such as cash registers, calculators, and copiers.

Stand for extended periods of time, sometimes for the entire duration of the shift.

Work in a variety of weather conditions, including extreme heat and cold.