IT Support Specialist
1 week ago
SRK Consulting is a renowned independent consulting firm that specializes in providing integrated consulting services to the global mining and metals industry.
We are currently looking for a skilled Desktop Support Technician.
Key Responsibilities:
- Providing prompt and effective on-site and remote desktop assistance to users within the local network;
- Offering hardware support for various devices including workstations (desktops & laptops), printers, copiers, and mobile devices, which encompasses installations and configurations (Microsoft Intune);
- Supporting users with software issues in a Windows environment, including MS Office applications, Adobe products, and other specialized software;
- Utilizing Help Desk software (FreshService) to document and manage support requests, ensuring timely resolution;
- Assisting remote locations with Help Desk inquiries as necessary.
Essential Qualifications:
Experience with Office 365 is preferred, including knowledge of:
- Enterprise Licensing
- Exchange Online
- SharePoint
Compensation ranges from $25 to $35 USD per hour, based on experience.
SRK Consulting is committed to equal employment opportunities and prohibits discrimination against applicants or employees based on race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability, veteran/military status, protected medical leaves, political affiliation, or genetic information. We uphold these principles in all aspects of employment, including recruiting, hiring, placement, transfer, promotion, compensation, termination, and other employment conditions.
In exchange for your interest in joining us, we provide:
- A competitive compensation package.
- A diverse range of projects and clients within a collaborative consultancy environment.
- Opportunities for employee share ownership, as SRK Group is independently owned by its employees.
Interested candidates are encouraged to submit their CV online. Only those selected for consideration will be contacted directly.
SRK Consulting (U.S.), Inc. is an equal opportunity employer, including veterans and individuals with disabilities.
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