Housekeeping Supervisor
20 hours ago
About The Wigwam
The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience. We are a Four Diamond property with 331 guest rooms spanned across 440 acres, deeply entwined with Arizona history since 1929.
Job Summary
The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. This role is responsible for ensuring the highest level of cleanliness for both the guest rooms and public areas.
Key Responsibilities
- Provide leadership and direction for all housekeeping and laundry activities to ensure exceptional guest experiences.
- Inspect guest rooms, public areas, and heart of the house for cleanliness and maintain a regularly scheduled cleaning program.
- Train, motivate, coach, counsel, and discipline staff members to ensure a high-performing team.
- Prepare weekly schedules and maintain supply and linen inventories.
- Update room statuses in the computer and ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.
Requirements
- High School diploma or equivalent required.
- Must be able to read, write, understand, and speak the English language.
- Previous supervisory experience strongly preferred.
- General knowledge of cleaning chemicals and their safety preferred.
- Must be able to lift up to 20 pounds and carry up to 10 pounds.
- Must be able to spend the majority of the day walking, twisting, bending, pushing, and pulling.
- Strong attention to detail required.
- Must be able to work under pressure and simultaneously prioritize multiple projects.
- Must be flexible in hours and days worked.
- Must be capable of working in a fast-paced environment with multiple interruptions.
- Excellent communication and interpersonal skills with the ability to interact with many types of personalities.
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