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Lead Housekeeping Supervisor

2 months ago

Deer Park, Texas, United States Compass Group, North America Full time
Job Summary

As a Lead Housekeeping Supervisor with Compass Group, North America, you will play a critical role in ensuring the highest standards of cleanliness and service in our facilities. This is a supervisory position that requires strong leadership and communication skills, as well as the ability to train and motivate a team of housekeeping staff.

Key Responsibilities:
  • Supervise and Train Housekeeping Staff: Provide guidance and support to housekeeping staff to ensure they are meeting the highest standards of cleanliness and service.
  • Inspect and Monitor Cleaning Standards: Conduct regular inspections to ensure that cleaning standards are being met, and take corrective action as needed.
  • Coordinate Staff Breaks and Assignments: Ensure that housekeeping staff are taking regular breaks and are assigned to tasks in a way that maximizes efficiency and productivity.
  • Resolve Guest Complaints: Respond promptly and professionally to guest complaints, and work to resolve issues in a way that meets the guest's needs.
  • Maintain Accurate Records: Keep accurate records of staff attendance, training, and performance, and use this information to inform staffing decisions and training programs.
Requirements:
  • 3+ Years of Experience in Housekeeping or a Related Field: We are looking for a candidate with significant experience in housekeeping or a related field, including experience in supervisory or leadership roles.
  • Strong Leadership and Communication Skills: The ability to motivate and train a team of housekeeping staff, as well as communicate effectively with guests and other stakeholders.
  • Attention to Detail: A high level of attention to detail, with the ability to inspect and monitor cleaning standards and take corrective action as needed.
  • Ability to Work in a Fast-Paced Environment: The ability to work in a fast-paced environment, with multiple priorities and deadlines.