Customer Service Cashier
2 weeks ago
APPLICATION PROCESS:
Only online applications will be accepted.
Key Responsibilities:
The Virginia Department of Transportation is looking for a dedicated professional to join the Cashiers Office, playing a crucial role in daily operations. This position involves significant interaction with students and the general public, necessitating exceptional customer service and financial acumen.
The primary duties include:
- Providing excellent customer service while managing cash handling duties, including receipting funds through various payment methods such as cash, checks, money orders, or credit cards, whether in person, over the phone, or via mail.
- Issuing checks and processing reimbursements.
- Handling payments through the Spartan Card system.
- Completing additional tasks as assigned by the supervisor.
Equal Employment Opportunity:
The Virginia Department of Transportation is committed to equal employment opportunities for all individuals, regardless of age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy), or veteran status. We encourage applications from minorities, women, individuals with disabilities, and veterans.
Minimum Qualifications:
1. Proven ability to perform basic mathematical calculations accurately and with attention to detail.
2. Strong communication skills, both verbal and written, suitable for a diverse audience including faculty, students, staff, and the general public.
3. Capability to interpret policies and procedures and convey information to customers in a friendly and approachable manner.
4. Problem-solving skills and analytical thinking.
5. Ability to work independently while fostering positive working relationships.
6. Demonstrated commitment to providing outstanding customer service.
Preferred Qualifications:
1. Previous experience in cashiering or banking is preferred.
2. Experience in the higher education sector is advantageous.
Special Requirements:
Applicants must be authorized to work in the U.S. without employer sponsorship.
APPLICATION PROCESS:
Only online applications will be accepted.
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