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We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at the Navy Exchange. As a Cashier, you will be the face of our company, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities- Provide premier customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Operate a Point-of-Sale system, processing cash, exchanges, discounts, gift cards, credit cards, and debit cards, including counting money and returning accurate amounts to customers.
- Maintain a clean and organized checkout area, restocking bags, packaging materials, and labels as needed.
- Interact with customers to ensure they found everything they needed, making suggestions on latest trends and current promotions based on customer needs.
- Process sales transactions, handle customer complaints, and provide solutions to meet customer needs.
- High school graduate or equivalent preferred.
- No experience required, but retail or relevant work experience is preferred.
- Strong interpersonal and communication skills, with the ability to read, write, and interpret instructional documents.
- Basic math functions, including addition, subtraction, multiplication, and division, with the ability to use a calculator and calculate percentages.
- Ability to work as part of a team, take initiative, and remain flexible to meet the needs of the business.
This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Work typically performed indoors but may be assigned outdoors depending on location.