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Medical Assistant/Patient Services Coordinator
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We are seeking a highly skilled Medical Assistant/Patient Services Assistant to join our team at the Greater Baltimore Medical Center Healthcare. As a Medical Assistant/Patient Services Assistant, you will play a vital role in providing direct patient care and support to our patients and healthcare team.
Key Responsibilities- Assist physicians in providing direct patient care and evaluation of patients in an office setting.
- Perform routine diagnostic tests, administer medications, and take vital signs.
- Prepare patients for exams, record EKGs, and maintain examination schedules.
- Evaluate patients for preventive or other care, such as immunizations, eye exams, and pain management.
- Respond to patient questions, assist with dressing and undressing, and provide chaperone services as needed.
- Review diagnostic results, report abnormal results to physicians, and maintain cleanliness and order of exam rooms.
- Receives and screens visitors and telephone calls, responds to general inquiries, and provides customer service to patients.
- Schedule patient appointments, perform pre-registration duties, and collect co-payments.
- Prepare daily deposit forms, escort patients to rooms, and ensure completeness of physician charge sheets.
- Verify patient insurance information, ensure appropriate CPT and ICD9 codes, and secure necessary signatures.
- Code lab requisitions, schedule diagnostic tests and therapeutic procedures, and notify patients of scheduled tests and procedures.
- Perform related office duties, including photocopying, retrieving and storing supplies, and faxing patient progress notes.
- Compile patient statistics, maintain patient tracking systems, and perform simple arithmetic calculations.
- Manage and update lists of accepted insurances, send lists to on-campus physician practices, and perform other clerical-related duties.
- High School or GED
- 3 years' experience as a medical assistant or successful completion of GBMA externship program
- National Certification as a Certified Medical Assistant may be substituted for years of experience
- 6 months of related clerical/administrative experience
- Knowledge of medical terminology, phlebotomy, EKG, specimen collection, medication administration, and vital signs
- Ability to distinguish normal from abnormal diagnostic results, pass a medication calculation test, and perform non-complex arithmetic calculations
- Ability to organize and maintain files and records, manage multiple tasks and deadlines, and work in a medical office environment
- Certificate of training from a nationally recognized Medical Assistant program, Heart Saver (CPR) Certification, and National Certification as a Certified Medical Assistant preferred
The Medical Assistant/Patient Services Assistant will work in a medical office environment, exposed to disinfectant, detergent solutions, and human specimens.
GBMC ValuesAll roles must demonstrate GBMC Values: Respect, Excellence, Accountability, Teamwork, and Ethical Behavior.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
