Patient Care Coordinator

2 weeks ago


Towson, Maryland, United States Patient First Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Patient First. As a key member of our patient care team, you will play a vital role in ensuring the exceptional experience of our patients.

Key Responsibilities
  • Assist patients who require assistance while using our kiosk, providing support and guidance as needed.
  • Respond to emergency situations by escorting patients to the treatment area, where they will be registered and evaluated by a physician or extender.
  • Respectfully handle requests from physicians and nurses, prioritizing patient care and safety.
  • Collaborate with the patient care team to ensure seamless communication and efficient patient flow.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, physicians, and other healthcare professionals.
  • Ability to remain calm and composed in emergency situations, prioritizing patient safety and well-being.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions in high-pressure situations.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional patient care and service.


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