Capacity Planning Specialist

1 week ago

Canton, United States Hendrickson USA, L.L.C. Full time

Position Overview:


Under the supervision of the Marketing Manager, support the Trailer Division in the areas of demand forecasting and capacity management.

Additionally, contribute to the formulation of the annual operational strategy and its subsequent adjustments for the Division.

Key Responsibilities:

  • Develop and maintain strong relationships with key clients to facilitate open communication for gathering market trends, trailer production data, and line rate statistics.
  • Collaborate closely with Trailer Account Managers, customers, and the OEM Inside Sales Manager to oversee Hendrickson's blanket program.
  • Track weekly reserve quantities and fulfillment rates by client.
  • Engage with Sales/Customers to analyze noticeable trends and propose adjustments to blanket reserves as necessary.
  • Update blanket orders accordingly, ensuring the OEM Inside Sales Manager, Trailer Account Specialist, and manufacturing plants are kept informed.
  • Generate and distribute a weekly Blanket Summary report.
  • In partnership with the Marketing Manager, assist in the creation of the annual operating plan (AOP) by providing projected unit sales by product category and client.
  • Examine monthly sales data by product category and client to identify variances that may necessitate future forecast adjustments, enabling quicker responses on the 3+9, 6+6, and 8+4 forecasts throughout the year.
  • Utilize a bottom-up forecasting approach, focusing on blanket program data.
  • Work alongside Program Managers to comprehend any shifts in product family mix or specifications to accurately reflect these in the AOP.
  • Monitor and account for the seasonality of Trailer Division sales within the AOP.
  • Collaborate with the Marketing Manager to analyze market and industry trends that could impact year-over-year unit sales and incorporate this data into the AOP.
  • Align average selling prices (ASP) with the Financial Analyst by product category and client for AOP utilization.
  • Ensure that the forecasted sales revenue of the AOP aligns with Division expectations.
  • Confirm that the projected unit sales translate into an accurate estimate of trailer production.
  • Lead a cross-functional Capacity Planning Team, including representatives from Division Operations and Materials, as well as Plant Materials Managers and Plant Managers.
  • Provide insights on daily capacity needs by product line and mix within each manufacturing facility. Publish a bi-weekly capacity/materials planning tool.
  • Assess lead times and make capacity recommendations accordingly.
  • Keep seasonality trends in focus to facilitate proactive manpower planning.
  • When necessary, collaborate with Operations, Outside Sales, and Inside Sales on customer transfer activities between plants. Assist in balancing capacity across manufacturing facilities.
  • Recommend customers for transfer based on shipping history, product specifications, and volume projections.
  • Offer general marketing support to the Marketing Manager on special initiatives.
  • Conduct sales and marketing analysis; prepare PowerPoint presentations; create Excel spreadsheets.
Education and Qualifications:

  • Bachelor's degree in marketing, supply chain management, or business is required. An MBA is preferred.
Experience Requirements:

  • 5-10 years of experience in industrial marketing or a related field, including:
  • Sales/marketing management
  • Sales/marketing data analysis
  • Market research
  • Proficiency in a Windows environment.
Strong Excel skills are essential.

Moderate travel may be required.

Behavioral Competencies:

  • Excellent communication skills for both internal and external stakeholders are essential.
  • Self-driven with strong organizational and planning abilities.
  • Outstanding presentation, written, and verbal communication skills.
  • Results-oriented mindset.
  • Effective problem-solving skills are necessary.
  • Able to lead a team effectively.
  • Capable of working independently and efficiently, with the ability to resolve outstanding issues.
  • Strong negotiation skills.
  • Able to facilitate discussions effectively.
*This is not an exhaustive list of responsibilities. Duties may change at management's discretion.

Hendrickson is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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