Executive Director, Business Development

2 days ago

Iowa City, Iowa, United States LabConnect Full time
Job Title: Executive Director, Business Development

Overview:

LabConnect is a global leader in central laboratory services, partnering with pharmaceutical and biotech companies to accelerate the development of new medicines. We are seeking an Executive Director, Business Development to lead our business growth strategy and team in a specific region.

Responsibilities:

  • Develop and execute a business growth strategy to drive revenue and expand our customer base.
  • Lead a small regional business development team and be responsible for a region of the territory.
  • Ensure customer satisfaction and strategic sales growth year over year by working collaboratively across the enterprise.
  • Develop and maintain relationships with existing customers and lead the acquisition of new customer accounts in line with LabConnect's commercial strategy.
  • Provide point of contact leadership with existing customer accounts, ensuring a high and consistent level of quality service, customer support, and satisfaction.
  • Drive the team in identifying, prioritizing, and targeting prospective new business leads and working with our organizational team to drive success of current client's business growth.
  • Identify and develop new business relationships, creating pitch opportunities and obtaining new business wins to achieve annual new business income targets.
  • Create a collaborative working environment between operations and business development to create new business opportunities with new accounts and existing accounts within all customer segments.
  • Ensure all activities are documented in customer relationships management system for management view and oversight.
  • Provide regular, accurate forecasts (monthly, quarterly, and yearly pipeline metrics to meet or exceed company goals).
  • Lead sales activities that result in meeting or exceeding annual targets within existing assigned strategic customers and assist sales leads within the region in assessing and engaging potential strategic customers.
  • Conduct regular quarterly or semi-annual customer business reviews focused on all relevant projects, objectives, accomplishments, and industry updates.
  • Prepare issue analysis, status updates, and special reporting for key client leaders.
  • Understand changes in the industry that could potentially impact business opportunities and utilize insight from market research to determine current business needs and opportunities for future business growth.
  • Leverage existing relationships and establish new ones to achieve ongoing revenue.
  • Build and foster an environment of excellence by assessing current talent and developing a high-performing team while establishing clear direction of responsibilities, objectives, and goals that maintain an ongoing focus on business development and superior client service.
  • Provide employees with authority, training, information, and resources to achieve their full potential and maintain a culture of accountability and execution.
  • Position and communicate the vision and services of the organization to customers, business partners, and employees by maintaining a high degree of external visibility to enhance the division's credibility and maintain competitive advantage.

Requirements:

  • Bachelor's degree in finance, business administration, life sciences, or related field required.
  • Graduate degree in business administration and/or related field highly desired.
  • 12+ years of solid experience in various facets of business development, including leading sales and business development teams as well as driving revenue through partners, resellers, and/or consultants, within the central laboratory space.
  • Will also consider experience in the CRO or pharmaceutical industry.
  • 5 years' experience recruiting, developing, leading, and managing a high-performing team.
  • Demonstrated ability to meet and grow revenue targets.
  • Deep understanding of strategies to influence and speed sales cycles while maximizing revenue growth.
  • Extensive experience managing sales pipeline and forecasting.
  • Executive presence and proven experience in sales and client relationship management.
  • Executive level experience in market research and analysis.
  • Strong business acumen.
  • Excellent interpersonal skills, adept at effectively reading and managing diverse styles.
  • Proven track record to manage multiple selling strategies and approaches to market.
  • Action-oriented and results-driven - moves quickly and with purpose.
  • High level of honesty and integrity with a strong work ethic and proactive thought leadership.
  • Ability to maintain energy and entrepreneurial approach/thinking.
  • Ability to thrive in a fast-paced, agile environment.
  • Excited and passionate about the company story/mission/values.
  • Commitment to work collaboratively and cross-functionally.
  • Ability to travel 50% or more as needed/requested.

Work Location and Hours:

100% remote, with desired location on the east coast. Ability to travel 50% or more as needed/requested.

Some of the Perks our LabConnectors Love:

  • Financial Security (base pay, 401k match, and annual bonus eligibility).
  • Health Benefits beginning on date of hire.
  • PTO plan plus 10 Paid Company Holidays and 1 day to Volunteer in your community.
  • Short and Long-Term Disability, Life, and AD&D.

We celebrate our differences, which enrich our Culture:

We are a growing and global team on a mission to create healthier communities by accelerating the development of new medicines. In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities. We believe in a friendly and collaborative environment with open lines of communication. Join our team and discover how your work can impact the lives of people all over the world.

Equal Employment Opportunity Posters:

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email or call For more information, visit

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