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Sales Consultant

2 months ago

Phoenix, Arizona, United States Asbury Automotive Full time
About Asbury Automotive Group

We are a leading automotive retailer in the United States, part of the Asbury Automotive Group, a Fortune 500 company. Our mission is to redefine the traditional dealership model through innovative technologies and a commitment to our team members, guests, and partners. Our culture is grounded in our North Star and Compass, and powered by our DRIVE values, which focus on becoming the Most Guest Centric Automotive Retailer.

Job Summary

We are seeking a strong, energetic, and people-focused Sales Consultant to join our team. As a Sales Consultant, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day.

Key Responsibilities
  • Respond to customers who inquire about vehicles advertised online, utilizing phone and email methods.
  • Work with customers who visit the store directly, taking them through the initial buying process through to the final sale.
  • Contact and communicate with customers to identify their needs using the Asbury selling process.
  • Build rapport with customers to establish a base of referrals and a customer network.
  • Answer internet leads and provide product information with pricing.
  • Answer sales phone calls and set appointments for customers.
  • Confirm appointments.
  • Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Work with customers from start to finish throughout the buying process.
Requirements
  • Motivation to be successful.
  • Great customer service skills.
  • Ability to create and maintain customer relationships.
  • Strong computer and phone skills.
  • Experience utilizing and maintaining a customer relations management database.
  • Prior automotive sales or retail experience, customer service, call center, or business development experience a plus.
  • Maintain professional business attire and appearance.
  • Bi-lingual is always a plus.
  • Self-motivated and a team player.
  • Minimum of eighteen years of age.
  • Valid Driver's License.
  • Ability to pass pre-employment screenings (background and drug test).
Company Benefits

We offer a comprehensive benefits package, including:

  • Pay and Recognition: Paid holidays and paid time off, Deferred Holiday Pay, Match Paid training, Stock Awards (select management and front-line team members eligible).
  • Insurance / Retirement: Insurance (medical, vision, dental, accident, critical illness, and hospital indemnity plans), Up to 12 weeks paid pregnancy leave (disability leave), Paid Parental Leave, Health savings, Flex spending accounts (tax-free), Short-term and Long-term disability plans, Life Insurance (Whole Life and Term), 401k with company match.
  • Learning, Tuition Assistance, and Career Development: Digital career path tool to assist with career development, Continuous training through Asbury's Internal Learning Management System, Professional growth and development opportunities.
  • Additional advantages: Student loan relief resources, Employee assistance program, Employee discounts on parts and service repairs, Scholarship awards, Opportunities to join our community service initiatives, which includes paid volunteer hours, Aggressive Employee referral program with bonus opportunities.

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.