Cell Phone Sales Representative
1 week ago
Wireless Vision is seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales targets, and promoting the T-Mobile brand.
Key Responsibilities:
- Provide outstanding customer service, including greeting customers, answering phones, and assessing their needs.
- Exceed sales targets by acquiring new customer accounts, maximizing existing customers' accounts, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including outbound calling, community involvement, and promoting the brand.
- Assist with all functions within the retail store, including cash handling, inventory count, and deposits.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experiences with the team and management.
- Ensure maintenance of store appearance, back room, restrooms, and individual work area.
- Assist customers with service activations, changes, and bill payments, respond to billing inquiries, and sell accessories.
- Build customer confidence by making their experience comfortable and simple while meeting their needs.
- Engage in service selling and right fitting the customer with the appropriate technology solution.
Requirements:
- Minimum of 6 months experience in retail or a customer-focused environment.
- Professional, energetic, and positive attitude.
- Excellent written and verbal/interpersonal communications skills.
- Flexible scheduling availability.
- Completed High school diploma/GED.
- Bilingual preferred in certain locations.
- Ability to stand for long periods of time (up to 9 hours) on the sales floor.
- Ability to move and/or lift up to 25 pounds.
What We Offer:
- Competitive paid time-off program
- Medical, dental, and vision benefits
- 401k match
- Phone service discounts
- Development and growth opportunities
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace
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