Aesthetic Practice Manager

2 weeks ago


Miami, Florida, United States VANITY MODE LLC Full time
Job DescriptionWe are seeking a highly skilled and organized Client Relationship Manager to join our team at Vanity Mode LLC. As a Client Relationship Manager, you will be responsible for supervising daily practice operations, managing finances, and ensuring the smooth delivery of services to our clients.Responsibilities and Duties:
  • Supervise and manage daily practice operations, including payroll, billing, debt collections, security, and occupational health and safety.

  • Schedule appointments, maintain records, and account for clients in a timely and efficient manner.

  • Provide exceptional customer service by anticipating clients' needs, answering their questions, and maintaining a clean and welcoming reception area.

  • Collaborate with physicians to develop business protocols and patient services, acting as a liaison to Vanity Mode LLC business owners.

  • Manage business office inventory and equipment by checking stock levels, anticipating needed supplies, and scheduling equipment service and repairs.

  • Obtain revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing and collecting third-party claims.

  • Coordinate regular staff meetings and performance reviews to ensure team members are meeting their goals and objectives.

  • Ensure policies and best practices are up to industry standards and government regulations.

Qualifications:
  • Education: Associate's or Bachelor's Degree in Finance, Business, or Human Resources is preferred, but not required.

  • Experience: 6 months to 1 year in customer service, with some experience in finances/payroll required.

  • Specific skills: Knowledgeable in QuickBooks, ADP, Aesthetic Records, PocketSuite, Excel, Word, and Google Drive.

  • Personal characteristics: Great, professional communication and writing skills, team-oriented, friendly interpersonal skills, business-minded, and great awareness of tasks at hand.

  • Physical abilities: Ability to lift boxes of no more than 10 lbs, ability to sit for more than 2 hours, and ability to walk up and down stairs.



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