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Client Relationship Manager

2 months ago

Miami, Florida, United States VANITY MODE LLC Full time
Job Summary

We are seeking a highly skilled and organized Client Relationship Manager to join our team at Vanity Mode LLC. As a key member of our staff, you will be responsible for overseeing the daily operations of our aesthetics studio in South Miami.

Key Responsibilities

  • Practice Operations: Supervise and manage the day-to-day activities of our studio, including financial management, client scheduling, and record-keeping.

  • Client Services: Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.

  • Business Development: Collaborate with our physicians to develop business strategies and protocols, and serve as a liaison between our studio and Vanity Mode LLC.

  • Inventory and Equipment Management: Maintain accurate inventory levels, order supplies, and schedule equipment maintenance and repairs.

  • Financial Management: Record and update financial information, collect patient charges, and process third-party claims.

  • Staff Management: Coordinate regular staff meetings and performance reviews, ensuring our team is aligned with our studio's goals and objectives.

  • Compliance: Ensure our studio's policies and procedures are up-to-date and compliant with industry standards and government regulations.

Requirements

  • Education: Associate's or Bachelor's degree in Finance, Business, or Human Resources is preferred.

  • Experience: 6 months to 1 year of experience in customer service and finance is required.

  • Skills: Proficient in QuickBooks, ADP, Aesthetic Records, PocketSuite, Excel, Word, and Google Drive.

  • Personal Qualities: Excellent communication and writing skills, team-oriented, friendly interpersonal skills, business-minded, and attention to detail.

  • Physical Abilities: Ability to lift boxes up to 10 lbs, sit for extended periods, and walk up and down stairs.