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Administrative Coordinator for Hospitality

2 months ago

Newark, Delaware, United States TBC Hotels Full time
Job Overview

The Office Manager at TBC Hotels plays a crucial role in ensuring the effective administration of hotel operations. This position encompasses a variety of responsibilities, including administrative support, human resources management, payroll oversight, and fundamental accounting duties. The Office Manager is essential in maintaining a well-functioning office environment that supports both management and staff.

Key Responsibilities:
  • Organize and maintain a tidy office space, overseeing office supplies, equipment upkeep, and communication.
  • Support front desk operations during busy periods, assisting with guest check-ins, check-outs, and inquiries.
  • Schedule and coordinate meetings, interviews, and training sessions for staff.
  • Plan and organize employee events, such as monthly celebrations and holiday gatherings.
  • Keep employee records updated while ensuring confidentiality and adherence to legal standards.
  • Facilitate the onboarding process for new hires, including orientation and necessary documentation.
  • Address employee questions regarding HR policies, benefits, and payroll matters.
  • Manage payroll preparation and processing, ensuring timely and accurate salary payments.
  • Oversee the timekeeping system, ensuring accurate tracking of hours worked and leave taken.
  • Maintain payroll documentation and respond to payroll-related inquiries from staff.
  • Handle invoice processing, expense tracking, and management of accounts payable and receivable.
  • Communicate with suppliers and vendors, managing contracts and ensuring timely payments for services.
  • Assist in managing employee uniform distribution and inventory control.
  • Ensure compliance with hotel policies and relevant regulations, particularly in HR and financial practices.
  • Support special projects and undertake additional duties as assigned by the General Manager.
Qualifications:
  • Strong communication and interpersonal skills.
  • Proficient in hotel management software and Microsoft Office Suite.
  • Excellent analytical and problem-solving abilities.
  • Ability to perform well under pressure.
  • Outstanding organizational skills with the capacity to multitask and prioritize effectively.
  • High attention to detail and accuracy in all tasks.
  • Exceptional customer service skills with a professional demeanor.
Education and Experience:
  • Preferred Associate's or Bachelor's degree in Business Administration, Accounting, Human Resources, or a related field.
  • Minimum of 2-3 years of experience in an administrative or office management capacity, ideally within the hospitality sector.
  • Familiarity with HR practices, including recruitment, payroll, and employee relations.
  • Basic understanding of accounting principles and experience with financial reporting, accounts payable, and receivable.