Executive Hotel Manager
4 days ago
About the Hotel:
The Tryon Riverfront Inn Tapestry by Hilton is a 73-room boutique hotel located in a picturesque coastal town. The hotel offers a premier experience to its guests, providing unrivaled hospitality and a unique community feel. From the outside-in, the riverfront property brings a refined level of sophistication and comfort, making it a destination within a destination.
About the Position:
General Manager of the Tryon Riverfront Inn Tapestry by Hilton
The ideal candidate will have the capability to maintain the highest level of customer service, cleanliness, and guest satisfaction. They will provide day-to-day leadership and direction by maximizing financial returns, driving development of people, creating and maintaining a unique guest experience, marketing/sales, executing brand standards, and building awareness of the hotel and brand in the local community.
Key Responsibilities:
- Lead a team of hotel staff to ensure exceptional customer service and guest satisfaction.
- Develop and implement strategies to drive revenue growth and maximize market share.
- Manage day-to-day hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Collaborate with the sales team to develop and implement marketing strategies to attract new customers.
- Ensure compliance with brand standards and company policies.
- Build relationships with local community leaders and stakeholders to promote the hotel and brand.
Requirements:
- Minimum of five years' experience in hotel operations.
- Proven supervisory experience in the hotel industry.
- Flexibility to work a variety of schedules and hours as business dictates.
- Energetic with excellent customer service skills.
- Ability to develop team members to their fullest potential.
- Ability to multi-task and problem-solve with a positive attitude.
- Prior experience operating and leading a food and beverage operation within a hotel.
- Ability to analyze financials to drive revenues, future profitability, and maximize market share.
Perks:
- Health Insurance Benefits
- Dental Benefits
- Life Insurance
- Disability Insurance
- 401(K) Matching
- Family Medical Leave
- Paid Holidays
- Paid Time Off
- Job Training
- Company Outings
FCM Hotels recognizes that its people are its most valuable asset. We seek individuals who are driven by our core values, strive for excellence in service, and will go the extra mile to provide all guests with a memorable stay.
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