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Retail Operations Supervisor
2 months ago
As a key leader in our retail environment, you will be responsible for overseeing the daily operations of the store. Your role will involve guiding both management and hourly associates in delivering exceptional customer service by demonstrating best practices and ensuring that customer needs are met effectively.
Key Responsibilities
1. **Customer Service Excellence**: Lead by example in providing outstanding customer service, addressing customer inquiries, and resolving issues in alignment with company standards.
2. **Financial Performance**: Monitor and drive the financial success of the store by managing sales, wages, and expenses, and developing strategies to enhance profitability.
3. **Community Engagement**: Actively participate in community outreach initiatives, fostering relationships with local organizations and promoting company-sponsored events to strengthen community ties.
4. **Operational Oversight**: Set operational standards for service levels, merchandise presentation, and compliance with safety and quality assurance protocols.
5. **Team Development**: Provide mentorship and development opportunities for associates, ensuring a diverse and inclusive workplace while achieving staffing objectives.
6. **Business Planning**: Collaborate with management to identify operational needs, develop business plans, and implement strategies to improve efficiency and effectiveness.
Compensation and Benefits
We offer a competitive salary range along with performance-based bonuses and a comprehensive benefits package that includes health coverage, retirement plans, and paid time off. Our education assistance program supports your professional growth and development.
Qualifications
Minimum qualifications include relevant management experience and a commitment to fostering a positive work environment. Preferred qualifications may include a degree in Business Management and experience supervising a larger team.
At Walmart, we are dedicated to creating a diverse and inclusive workplace where every associate can thrive.
